GCHAT.sk mobile application

Nowadays, high-quality customer support is one of the key elements of a successful business. The company WaveNet comes with an innovative solution - the GCHAT mobile application, which complements their already popular AI ChatBot. This application is designed to ensure smooth communication with customers on the website or in the e-shop and brings many benefits that improve the overall customer experience.

Innovative hybrid solution

The GCHAT mobile application is a hybrid solution that enables efficient switching between automatic AI responses and communication with a live agent. This solution is ideal for situations where it is necessary to solve more complex questions or customer problems that require a human approach.

Smooth transition to live support

One of the biggest advantages of GCHAT is its ability to intelligently recognize when a user needs live support. The moment the user requests a live agent, AI chat intelligently interrupts the current conversation and immediately switches to a personal conversation with a human agent. This smooth transition ensures that customers get the help they need without unnecessary delays.

Accessibility on all devices

The GCHAT mobile app is available for all major mobile platforms. You can download it directly from Google Play or AppStore . In this way, customers can easily use support whenever and wherever they need it.

Benefits for businesses and customers

The GCHAT mobile app brings a number of benefits that improve customer support:

• Speed and efficiency: Automatic responses from AI reduce waiting time for a response, which increases customer satisfaction.
• Personalization: AI analyzes customer behavior and preferences to provide personalized responses.
• 24/7 support: A combination of AI and live agents ensures that support is available 24/7.
• Cost reduction: Automated support reduces customer service costs.

Get an AI chatbot with the GCHAT mobile app

If you are interested in an AI chatbot with an application that can efficiently handle up to 87% of customer inquiries, click on the button below the article and discover the benefits it can bring to your business.